Institute of Business Support Professionals - Customer privacy notice
Registered name: IBSP Ltd.
This privacy notice tells you what to expect us to do with your personal information.
Contact details
Post
20 Wenlock Road, LONDON, N1 7SL, GB
Telephone
02081033778
contact@ibsupp.org
What information we collect, use, and why
We collect or use the following information to provide and improve products and services for clients:
We collect or use the following personal information for the operation of client or customer accounts:
We collect or use the following personal information for information updates or marketing purposes:
We collect or use the following personal information for dealing with queries, complaints or claims:
Lawful bases and data protection rights
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:
If you make a request, we must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information to provide and improve products and services for clients are:
Our lawful bases for collecting or using personal information for the operation of client or customer accounts are:
Our lawful bases for collecting or using personal information for information updates or marketing purposes are:
Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:
Where we get personal information from
How long we keep information
In formation you provide will be retained for a period of 7 years if you are or were a member and three years if requested information.
Who we share information with
Others we share personal information with
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Last updated
20 August 2024
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